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Accessibility Statement

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Residential Electric Services LLC

Effective Date: January 1, 2026

Residential Electric Services LLC is committed to ensuring that our services, website, and customer interactions are accessible to everyone, including individuals with disabilities. We believe all customers should be able to access the information and assistance they need without barriers.

 
Our Commitment

We strive to follow best practices for accessibility, including:

  • Providing clear, easy‑to‑understand information about our services

  • Ensuring our website is usable with assistive technologies

  • Offering alternative ways to contact us or request service

  • Maintaining accessible communication for customers with visual, hearing, mobility, or cognitive disabilities

 
Website Accessibility

We aim to design and maintain our website in a way that aligns with commonly recognized accessibility standards, such as the Web Content Accessibility Guidelines (WCAG). Efforts include:

  • Readable text and clear contrast

  • Keyboard‑friendly navigation

  • Descriptive labels for links and images

  • Simple, consistent layout

If you experience difficulty using any part of our website, we want to know so we can improve.

 
Physical Accessibility

For on‑site services, our technicians will make reasonable efforts to accommodate accessibility needs, including:

  • Communicating clearly about arrival times and service steps

  • Adjusting communication methods as needed

  • Working safely and respectfully in homes with mobility or accessibility considerations

 
Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our practices and welcome feedback to help us improve the experience for all customers.

 
Contact Us for Accessibility Support

If you have questions, need assistance, or want to report an accessibility issue, please contact:

Residential Electric Services LLC

service@resohio.com

330-642-1700

We will respond promptly and work to resolve any issues.​

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